SALES CONSULTANT FULL TIME MANDARIN SPEAKER 普通话

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Our mission is to provide a professional, friendly and overall, reliable service for those looking for work and companies looking for staff.
Our client require a Sales Associate to join our shops in Oxford area.

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and performances on a daily and weekly basis
• Follow all stock management procedures.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of visual merchandising, housekeeping and retail standards within the store.
• Take all actions necessary to maximize security and prevent theft of product.
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimize losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

The ideal candidate will:

• Have a genuine passion for luxury and an interest in the retail and fashion industry.
• Have excellent team building and communication skills.
• Have strong organisational skills.