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88JOBS 汉外双语招聘网, a recruitment firm founded in 2015, based in Paris, Shanghai and Hong Kong is recruiting a DEPARTMENT MANAGER 部门经理 | JUNIOR | FLUENT ENGLISH | 佛山.

The hiring company

This is a client of 88JOBS, a big international retail group based in several cities in China and also abroad. 

The job responsibilities

Reporting to the store manager, and working closely with the entire store team, your role is to develop sales and profitability of your universe by ensuring the animation and supervision of your team of sales consultants.

As such, your main missions will be the following:

• To control and ensure the shelving in accordance with merchandising standards
• Analyze the indicators (performance, quality, orders, after-sales service) of your departments
• Ensure that prices are correctly applied and that products are available
• Control the flow of merchandise and monitor the inventory status of the departments
• Manage customer disputes and returns of defective products
• Giving meaning to the actions of his/her team (click&collect, home delivery, loyalty card)
• Lead team meetings and daily briefings
• Implement action plans to achieve the commercial objectives defined for the store and its universes
• Support, train and ensure the success of your Sales Advisors, in their sales actions and in the customer experience provided
• Participate in the recruitment and integration of new employees
• Develop the loyalty card

You are the person the hiring company is looking for if you have

• Passionate about sales, you ideally practice a sport activity allowing you a better knowledge of products and accessories from your universe.
• You are a real salesperson, proactive and a force of proposal, you know how to anticipate customers' needs and respond to their requests as well as possible.
• Enthusiastic and unifying, you know how to show diplomacy and pedagogy to accompany your team towards the achievement of its objectives.