DEPARTMENT MANAGER 部门经理 | JUNIOR | FLUENT ENGLISH | 佛山
Fuoshan Shi, Guangdong, China
> 10k RMB
Language level
English - Spoken and written bilingual
Chinese - Spoken and written bilingual
French - Beginner
Description
- To control and ensure the shelving in accordance with merchandising standards
- Analyze the indicators (performance, quality, orders, after-sales service) of your departments
- Ensure that prices are correctly applied and that products are available
- Control the flow of merchandise and monitor the inventory status of the departments
- Manage customer disputes and returns of defective products
- Giving meaning to the actions of his/her team (click&collect, home delivery, loyalty card)
- Lead team meetings and daily briefings
- Implement action plans to achieve the commercial objectives defined for the store and its universes
- Support, train and ensure the success of your Sales Advisors, in their sales actions and in the customer experience provided
- Participate in the recruitment and integration of new employees
- Develop the loyalty card
Profile needed
- Passionate about sales, you ideally practice a sport activity allowing you a better knowledge of products and accessories from your universe.
- You are a real salesperson, proactive and a force of proposal, you know how to anticipate customers' needs and respond to their requests as well as possible.
- Enthusiastic and unifying, you know how to show diplomacy and pedagogy to accompany your team towards the achievement of its objectives.
Other informations
2 years ago
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